Refund & Exchange Policy
Returns & Refunds:
We do not accept any returns.
Infinity Solitaires offers flexible exchange options to ensure complete satisfaction with your jewelry purchase:
For Infinity Solitaires Products:
- Exchanges are accepted within 15 days of delivery for unworn jewelry in its original condition and packaging.
- Custom-made or engraved pieces are not eligible for exchange.
- We specialize in reimagining legacy jewelry into modern designs while preserving sentimental elements.
- Transformations are subject to a detailed consultation, and the final design is shared for approval before production begins.
- Original purchase receipts and certification documents must be provided at the time of exchange.
- Any price differences between exchanged items will be adjusted accordingly.
- Contact our customer support team to initiate the exchange process. We will guide you through safe return shipping and arrange the replacement.